Support
Questions about rolling offsets, the fitting library, cut sheets, or how the desk behaves on your phone? Reach the OffsetFit Pipe Desk team directly.
Email us
Write anytime. We read field notes, bug reports, and library requests.
Quick message
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Field tips
- Offsets use center-to-center rise, set, and roll—switch OD mode only when you intentionally measure outside diameter.
- Fitting takeouts are typical published values; always confirm against the manufacturer card on the pallet.
- Stick bins are planning aids. Remnant length is not a guarantee of shop stock or heat-affected zone waste.
- Export uses the system Share Sheet; no OffsetFit account is required.
- Local code and stamped drawings always override the desk’s educational math.
What we can help with
- How travel, true angle, and advance are displayed for a given rise/set/roll
- Missing or odd sizes in the on-device fitting library
- Fraction vs decimal display, presets, and widgets
- Cut-sheet layout and Share Sheet behavior on your iOS version
We cannot certify installations, approve material substitutions, or interpret local plumbing code for your job site.